1. Do you ship internationally?

No, at this time we only ship within Australia but with more interest from overseas we will look at adding this as an option in the future.

2. How long will it take for my items to be shipped?

Prints are printed locally within the Illawarra NSW and on demand so you can expect your order to be shipped within 10 business days from date of order however they may arrive sooner.

Original artworks are usually ready to ship but please check the listing as we sometimes leave them without a top clear cloat so the purchaser can choose either Satin or Gloss finish, if this is the case the item will be shipped within 2 weeks of purchase and your decision of top coat to allow the clear coat to cure. Any artworks already clear coated and ready to ship will be sent within 1 week to allow us time to pack and send your item with care. 

3. Do you use recycled materials to ship items?

Yes, where possible we will reuse cardboard and packing materials to limit our impact on the environment. 

4. How do you ship your items?

Prints will be sent with Australia Post in a cardboard tube or rigid mailer.

Original artworks are either sent with Australia Post or a courier depending on the size and weight, they are tracked and packaged with the utmost care. Please ensure your address with PayPal is correct as this will be the address we will use to post.

5. Do you take returns?

No, unfortunately we do not return for change of mind 

6. What if my package arrives damaged?

All prints are packaged safely in either a cardboard tube, rigid mailer with backing boards, BUT, if your prints arrive with any damage that has occurred during transit, please get in touch so that we can arrange a replacement.

Original artworks are one off pieces and usually cannot be replicated exactly as they were created so if your package arrives damaged, please get in touch so we can discuss either a suitable replacement or refund. This will be determined on a case by case basis.

7. Do you take custom orders?

Yes, definitely. As Meka’s range is quite extensive please email via the contact tab to find out her current availability for custom spots and to discuss a quotation for the special piece you are after.  When spots are released you are required to pay a 20% non refundable deposit to secure your spot, as Meka goes through the commissions list you will be informed when you are next and the remaining 80% will need to be paid in full prior to commencement. All custom orders are non refunable and not returnable, however Meka will work closely with you to ensure you are happy with your order prior to it being shipped. Custom orders can take anywhere between 4-12 weeks depending on the amount of work involved and Meka’s current workload. 

8. What are your payment methods?

At this time PayPal and Afterpay are available to purchase prints or readymade goods through this site. For any custom artworks or pet portraits PayPal is available. If you are unsure of how Afterpay works please visit the Afterpay site here https://www.afterpay.com/en-AU/how-it-works